Refund Policy & 60-Day Guarantee

The 60-day money-back guarantee

Every Alkatide order is described by the vendor as covered by a 60-day money-back guarantee from the purchase date. If you are not satisfied after consistent use, you can contact customer support within the guarantee window to request assistance with a refund.

Worth understanding: the brand’s own guidance recommends at least 90 days of consistent use for meaningful weight-management results. The 60-day guarantee window is shorter than that recommended course — it protects your initial trial (tolerance, energy, early appetite changes) but not necessarily the complete 90-day effect.

Three things to confirm before you order

Guarantee terms in this category are frequently described loosely, and the details are the part that matters. Before completing your order, ask the vendor’s support team to confirm:

• When the clock starts. Some guarantees run from the purchase date, others from delivery. On a 60-day window that difference matters.
• Whether any fee applies. Some vendors deduct a restocking or processing fee from refunds; others do not.
• What has to be returned. Whether you must return unused bottles, empty bottles, or nothing at all — and who pays return shipping.

These terms are set and administered by the vendor, not by this site. Getting them in writing costs two minutes and removes the most common source of dispute later.

How to make a claim

1. Find your order number in your confirmation email.
2. Contact the vendor’s customer support through the link in that email or on the official checkout page.
3. State that you are requesting a refund under the money-back guarantee, and give the date of purchase.
4. Follow the return instructions they provide, and keep proof of postage if you are returning anything.

Getting a clean read inside the window

Sixty days lets you fairly assess tolerance and early changes. To get a useful answer rather than a vague impression:

• Take both capsules daily rather than intermittently. Missed days make the trial meaningless.
• Keep your diet and activity reasonably consistent so you are testing one variable rather than several.
• Track your total daily caffeine (coffee, tea, this supplement) to identify any sensitivity early.
• Remember the brand’s own 90-day recommendation — if you want the fullest picture, the 3 or 6-bottle package aligns better with that timeline than a single bottle.

What this site cannot do

We cannot process refunds, look up orders, or contact the vendor for you. All refund requests must go through the vendor’s own support channel.